Microsoft Office 365 Support

Tucson, Arizona. Full Time.

Company Description

Mural is your one-stop cloud solution support provider, the industry leader in strategy, technical services and ongoing support for Microsoft's full suite of SaaS collaboration applications, including SharePoint, and Office 365. Our company works closely with global carriers, telecommunications companies, service providers, hosting providers and Microsoft, with the goal of educating, on-boarding and supporting business customers.

Job Description

This position is located in Tucson, AZ. Our partner, a leader in cloud technology software and services, has selected Mural Consulting to provide inbound and outbound Office 365 technical support to small and medium-sized businesses. In this role, you will work with users over the phone and via remote access to answer questions and solve issues within Office 365 services on both PCs and mobile devices including, but not limited to: Active Directory, Exchange, email migrations, hybrid migrations, Office 365 application troubleshooting, PowerShell scripting, and general Office 365 technical support.

Key Qualifications

We are looking for enthusiastic people who enjoy talking about technology and creating exceptional customer experiences. Ideal candidates will be comfortable on the phone, have a consumer level understanding of Microsoft Office 365, are self-motivated, and able to thrive in a dynamic, fast-paced work environment.  A friendly personality and a great sense of humor are a must.

Benefits

In addition to working alongside a team of dedicated individuals and cloud consulting experts, Mural offers competitive pay, casual dress, multiple comprehensive medical, dental, and vision plans, 401(k) plan, company paid basic life insurance and long-term disability plan, corporate discounts on goods, services and travel, and company sponsored lunch Fridays.

Additional Information

This position is located in Tucson, AZ. This is a full-time, non-exempt, benefits eligible position.

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